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The latest reports from users having issues in New York City come from postal codes 10021, 10118, 10023, 10013, 10001, 10004, 10003 and 10011.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 259,128 ratings
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, Staten Island, The Bronx, East Newark, Port Morris, Queens, Union City, Jersey City, Newark, Clifton, North Bergen, Edgewater, Cliffside Park and Secaucus.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Wi-fi | |
| Brooklyn | Internet | |
| Brooklyn | Wi-fi | |
| New York City | Internet | |
| New York City | Internet | |
| Brooklyn | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- 🌊Gabrielle S🌊 (@GabrielleShatan) reported fromManhattan, New York
@Ask_Spectrum I called and was told there is an outage in my area, phone, cable and internet. So not much you can do. Hope we get refunded.
- Amali Roxana (@_ledicenamali) reported fromQueens, New York
**** you @GetSpectrum for rebooting in the middle of a @GameOfThrones episode. ****. YOU. sh*tTY. SERVICE. *******.
- 🌊Gabrielle S🌊 (@GabrielleShatan) reported fromManhattan, New York
@GetSpectrum service outage right before Game of Thrones! Un acceptable!!
- Tyler Wentworth (@T_Went) reported fromManhattan, New York
Hey @GetSpectrum Your service and your hardware blow beyond comprehension. I’m taking every piece of equipment of yours that’s in my rental and throwing it in the East River.
- Jeremy D. Ward (@realJeremyWard) reported fromManhattan, New York
@JLFreggens @directvnow @jackass1014 You’re were lied to. I’m a network architect in the mobile industry — and a DirecTV NOW customer that uses the service over a hard line internet connection from Spectrum (and also over my Verizon Wireless service): it’s down and there’s no towers involved.
- JP10E (@jp10E) reported fromBrooklyn, New York
@Ask_Spectrum I’m having internet issues in Brooklyn, NY zip code 11222.
- Lynnwood Bibbens (@Lynnwoodbibbens) reported fromManhattan, New York
@verizonfios your service is at the point of unbearable. This has been a reoccurring problem for 30 days and I’m sick of your bot responses and lack of action. Next call will be @GetSpectrum to replace your services
- Ira Breite (@doctorira) reported fromManhattan, New York
We are having a problem with our phone lines. We are calling @GetSpectrum to fond out what is happening. Sorry.
- Demetri Williams (@BigBlakD) reported fromManhattan, New York
Just shut down @GetSpectrum and please support REAL cable/ISPs . Spectrum is the literal GARBAGE PILE of cable. **** YOU @GetSpectrum
- Demetri Williams (@BigBlakD) reported fromManhattan, New York
Hey @GetSpectrum read this. BECAUSE YOU ARE CLEARLY INFERIOR TO EVERY OTHER SERVICE PROVIDER IN THE U.S.
- Tabin Ahmad (@panicsw1tched) reported fromJersey City, New Jersey
@AoretSC2 @Ask_Spectrum Sounds like a lazy tech coupled with high pressure to up sell and generate more revenue from customers and service calls.
- Ameli đź‡đź‡ł (@lemanyc) reported fromManhattan, New York
@JohnLegere @GetSpectrum As a customer of @GetSpectrum I've never had a worse experience and I have to pay almost $200 for subpar service in both cable and internet. Don't even get me started on their customer service.
- The Sailboat Guy (@paul_aloise) reported fromQueens, New York
@prayergator @dbongino They’ll never see it. It’s like us not being able to hear a dog whistle. The frequency is way out of their narrow spectrum.
- erin. (@hey_jude33) reported fromQueens, New York
@GetSpectrum Currently considering your service for our new place so I called with a few questions. I spoke with Justin who told me I can find all the info online, laughed when I asked if he can help me via phone and who was straight up rude. Interesting customer service.
- Mr_Fuerte (@fuerte_mr) reported fromQueens, New York
@Ask_Spectrum No don’t bother. I’m tired of this copy paste response we all get when there are issues. I’m looking for other carrier as we speak.
- Phil Ritz (@philritz1) reported fromManhattan, New York
Public WiFi breaks the iPhone. For some reason the iPhone simply can’t handle public WiFi (NYC Subway, Spectrum and TWC public WiFi)Internet connections hang, WiFi connect times take minutes, and it sucks battery life. 🔋 Public WiFi is unusable today.
- Dave Shinskie (@daveshinskie) reported fromManhattan, New York
@Ask_Spectrum please fix your sh*t, the cable keeps cutting in and out and I’m trying to watch National Treasure!
- Steven (@somedayboy) reported fromManhattan, New York
.@Ask_Spectrum outage during #GameOfThrones is one big ****-up.
- REBUQ (@REBUQ) reported fromManhattan, New York
Its almost 4AM and @Ask_Spectrum has been down for about 6-7 hrs in Washington Hts, NYC smdh. Had a ton of work to catch up on and now i gotta figure out whats next.
- Slomosapian (@LeonEfff) reported fromBrooklyn, New York
Full spectrum CBD is a miracle... just saying, I never believed in it until it literally took away my masssssive anxiety attack that lasted for 24 hours. Now I am happy singing and just feel light as feather
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- idk . (@slovato32) reported
@Ask_Spectrum is there an internet outage at 91340 our Wifi is down
- B̤̿it̺̕B͓̚ur͍̒neȑ🔥 k33p !7 m0v!n (@bitburner) reported
@margretlaw @GetSpectrum I'll probably get transferred there when I go to cancel lol. I'll try to sniff it out early though and see thanks.
- wow (@godzillalolok) reported
@Ask_Spectrum - My WIFI & Internet is down! Can't run my applications nor have my miners connected as well, I can't connect at all.96707
- Joe Smith (@AnskyNYC) reported
@Ask_Spectrum internet has been down all day. Just another day with spectrum. Ugh. I want to know when I can have my internet back up.
- Tech Warrior (@sithwarrior2013) reported
Had internet service yesterday before @GetSpectrum tech showed up. Have not had service ever since he left. Have now been on hold with @Askspectrum for 18 minutes listening to fake data entry sounds. Not happy.
- Edgar Tenorio (@edgarten87) reported
@Ask_Spectrum is there an outage at 93033 to the spectrum app?
- Margret Evangelista (@margretlaw) reported
@bitburner @GetSpectrum Yes, that is where I get sent when I press the "I'm canceling" button. Usually better trained and educated customer service reps.
- BuffBarbarianBabe (@_BarbarianBabe) reported
@GetSpectrum y'all really said "we're gonna be the WORST and most INCONSISTENT internet provider available!" huh? đź’€
- Luciana Garcia (@MissLucianaG) reported
@GetSpectrum literally started charging me for TV services without my authorization and now they are a) making it hard to cancel an unrequested serviceb) refusing to refund me the past 3 monthsCancelling asap, can't trust them with my credit card.
- Hari Seldon6 (@HSeldon6) reported
@Ask_Spectrum for those who are running slow, getting crappy service, try this. Go to your MODEM MFG site and lookup the latest update version for your modem! Spectrum has NOT updated NETGEAR modems to ver.18. Avg 4 updates behind on all modems listed. Give us a GOOD answer, pls.
