Apps on Samsung phone or tablet are not sending notifications
Different things can prevent apps from running or showing notifications on your device. You can disable any function that could be blocking notifications and then test the app to check if it sends notifications.
Apps on Samsung phone or tablet are not sending notifications
Checkpoint
Disable Do not disturb and Power Saving
1
Open the Quick settings panel.
Swipe down from the top of the screen using two fingers to open the Quick settings panel.
2
Turn off Power saving.
If it's illuminated, tap the Power saving icon to turn off Power saving mode. This could prevent notifications from displaying.
3
Turn off Do not disturb.
If it's illuminated, tap the Do not disturb icon to disable this feature. This could also be blocking notifications.
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Disable an app's power saving settings
Note
If you have added any apps to sleeping apps, it means they have entered a powering save mode. If they are "sleeping," some of their functions may be unavailable when the app is closed. For example, they may not send notifications.
1
Navigate to Battery settings.
Navigate to and open Settings. Swipe to and tap Device care, and then tap Battery.
On some devices, you may need to tap Battery and device care, and then tap Battery.
2
Remove apps from Sleeping apps.
Tap Background usage limits, and then tap Sleeping apps. Touch and hold the desired app, and then tap Remove.
If the app doesn't appear in this list, tap Back, and then tap Deep sleeping apps. Touch and hold the desired app, and then tap Remove.
Check if an app's notifications are turned on
1
Turn on notifications.
Navigate to and open Settings, then tap Apps, and then select the app that is experiencing the issue. Tap Notifications, and then turn on notifications by tapping the switch next to Allow notifications. If you'd like the app to alert you with sound and vibration, tap Allow sound and vibration.
Some apps allow you to choose what types of notifications you will receive. After tapping Notifications, make sure the notifications are enabled for your desired categories.
Many apps also allow control over notifications when you tap on a category. You can make certain categories silent, choose what sound they make, or even allow them to still make a sound when Do not disturb is enabled.
2
Check the settings in the app.
Some apps may have additional notification settings within the app itself. You may need to open the app and check its settings, menus, or help page.
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